Welcome to Boutique.Africa Zambia. These Terms and Conditions govern your use of our website https://boutique.africa and your purchase of products through our platform. By using our site or placing an order, you agree to be bound by these terms.
1. Use of the Website
You agree to use this website for lawful purposes only. You may not use this site in any way that may cause damage to the website or impair its performance, availability, or accessibility.
2. Product Information
We offer a carefully curated collection of African purses, showcasing authentic, artisan-made pieces. While we make every effort to display products accurately, variations in color, texture, or detail may occur due to lighting or handcrafted nature.
3. Pricing and Payment
All prices listed are in Zambian Kwacha (ZMW) unless otherwise stated. We reserve the right to change pricing at any time without notice. Payment must be completed at checkout through our secure payment gateway.
4. Order Confirmation
Once your order is placed, you will receive an order confirmation via email. Boutique.Africa reserves the right to cancel or refuse any order at our discretion (e.g., in the case of suspected fraud or incorrect pricing).
5. Shipping and Delivery
We aim to process and dispatch all orders promptly. Shipping timelines may vary based on location and product availability. You will be provided with tracking information where applicable.
6. Exchange Policy (No Returns)
We do not offer returns. However, we understand the importance of customer satisfaction and therefore offer an exchange-only policy under the following conditions:
The item must be unused, in original packaging, and in resalable condition.
Exchanges must be requested within [insert number] days of receiving your order.
Exchange requests must be sent to support@boutique.africa, including your order number and reason for exchange.
Customers are responsible for return shipping costs for exchanges unless the item was defective or incorrect.
7. Intellectual Property
All content on this website, including logos, images, text, and designs, is the property of Boutique.Africa and protected by intellectual property laws. Unauthorized use or reproduction is prohibited.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our maximum liability for any claim shall not exceed the amount paid for the product in question.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Zambia. Any disputes arising will be resolved under Zambian jurisdiction.
10. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
Email: support@boutique.africa
Website: https://boutique.africa