At Boutique.Africa Zambia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website: https://boutique.africa.
1. Information We Collect
When you use our website, we may collect the following types of personal information:
Contact Details: Name, phone number, email address, and delivery address.
Order Information: Product selections, payment method (note: we do not store full card details), and purchase history.
Device Information: IP address, browser type, device type, and browsing behavior via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate order status, updates, or customer support responses
Improve website performance and customer experience
Send promotional emails or offers (only if you opt-in)
Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
Service Providers: Such as payment processors, shipping partners, and technical support teams strictly for order fulfillment and customer support.
Legal Authorities: When required by law, regulation, or court order.
4. Cookies and Tracking
We use cookies and similar technologies to:
Enhance site performance
Remember your preferences
Analyze traffic and user behavior
You can manage or disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.
6. Your Rights
As a user, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to marketing communications at any time
To exercise any of these rights, please contact us at: support@boutique.africa
7. Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
If you’d like to receive the latest updates or need assistance, please contact our support team at: support@boutique.africa
Thank you for trusting Boutique.Africa Zambia.